Cookies Policy

Last updated: 27 September 2026

This policy explains how White Vape Co Ltd ("White Vape Co", "we", "us") uses cookies and similar technologies on www.whitevapeco.uk. It covers what each one does, how long it lasts, and how to change your choices. How we handle personal information more generally is explained in our Privacy Policy.

What cookies and similar technologies are

A cookie is a small text file a website saves in your browser. This site also uses similar technologies that store or read information on your device: your browser’s local storage and session storage, the IndexedDB database, and the service worker used for push notifications. The law treats all of these like cookies, so this policy covers all of them, and we call them all "cookies" below.

Some cookies are set by us (first-party cookies). Others are set by services we use, such as Google or our payment provider (third-party cookies).

Your choices

On your first visit, a banner asks whether you accept cookies that are not strictly necessary. There are three categories:

  • Strictly necessary: always on. The site cannot work without these. They keep your basket, sign you in, protect our forms from bots, take card payments securely and remember your cookie choice.
  • Analytics: off unless you switch them on. They show us how the site is used, and which website, search or link brought a visitor to us when an order is placed.
  • Marketing: off unless you switch them on. This loads our push notification service, so we can offer you deal and new-stock notifications in your browser.

"Accept all" and "Reject all" appear side by side, or you can choose category by category. Analytics and marketing cookies are not set until you accept them, and rejecting them does not stop you shopping with us.

We use Google Consent Mode. Until you accept analytics, Google Analytics is not loaded and sets no cookies.

Changing your mind

You can change or withdraw your consent at any time. Click Cookie settings at the bottom of any page, change your choices and save. If you switch a category off, we stop using it and delete its cookies from our site.

We remember your choice for 6 months, then ask again. We also ask again if we add a new type of cookie that needs your consent.

Push notifications work separately. Accepting marketing cookies does not sign you up. Your browser asks you, and you only get notifications if you click "Allow". You can turn them off at any time in your browser’s site settings.

Using your browser settings

You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, the basket, checkout and your account will not work. Deleting all cookies for this site also deletes your cookie choice, so the banner will appear again.

The cookies we use

This list was last checked on 27 September 2026. Third parties can change their own cookies without telling us, and we review this list regularly.

Strictly necessary

Name Provider Purpose Type Duration
av_consent White Vape Co Remembers your cookie choices. Cookie 6 months
wp_woocommerce_session_[ID] White Vape Co (WooCommerce) Links your browser to your basket so items stay in it while you shop. Cookie 2 days
woocommerce_items_in_cart White Vape Co (WooCommerce) Records whether your basket has anything in it. Cookie Session (deleted when you close your browser)
woocommerce_cart_hash White Vape Co (WooCommerce) Notices when your basket changes so the basket display stays accurate. Cookie Session
wc_cart_hash_[ID], wc_fragments_[ID] White Vape Co (WooCommerce) Keeps a copy of the mini-basket so it shows correctly as you move between pages. Session storage and local storage Until you close the tab, or the basket changes
woocommerce_recently_viewed White Vape Co (WooCommerce) Remembers the products you looked at during this visit so we can show them to you again. Cookie Session
wordpress_logged_in_[ID], wordpress_sec_[ID] White Vape Co (WordPress) Keeps you signed in and protects your session. Only set if you sign in. Cookie Session, or 14 days if you tick "Remember me"
wordpress_test_cookie White Vape Co (WordPress) Checks your browser accepts cookies before you sign in. Cookie Session
Cloudflare Turnstile Cloudflare, Inc. Checks that forms such as sign-in, registration and checkout are being used by a person, not a bot. Cookies and storage on Cloudflare’s domain Set by Cloudflare; see Cloudflare’s privacy policy
Worldpay and 3-D Secure Worldpay and your card issuer Takes your card details in secure payment fields and runs the bank’s security check (3-D Secure). We never see or store your full card number. Cookies and storage on Worldpay’s and your bank’s domains Set by Worldpay and your bank

Analytics (only with your consent)

Name Provider Purpose Type Duration
_ga Google Analytics 4 (Google) Tells one browser apart from another, so we can count visitors and see how the site is used: pages viewed, how visitors arrived and whether a visit ended in a purchase. Cookie 2 years
_ga_FJ1MYPM7DH Google Analytics 4 (Google) Keeps track of your current visit in our Google Analytics account. Cookie 2 years
sbjs_migrations, sbjs_current_add, sbjs_first_add, sbjs_current, sbjs_first, sbjs_udata White Vape Co (WooCommerce order attribution) Records how you found us, such as a Google search, a social media post, an email or another website. If you place an order, this is saved with the order so we can see which marketing works. It stays on our own systems. Cookie Session
sbjs_session White Vape Co (WooCommerce order attribution) Counts the pages viewed in your current visit for the order attribution above. Cookie 30 minutes

Google Analytics gives us statistics about visitors in general, not about you as a named person. Google does process your IP address and device information to provide the service, and may do so outside the UK. Google explains how it uses this information at policies.google.com/technologies/partner-sites.

Marketing (only with your consent)

Name Provider Purpose Type Duration
OneSignal SDK data (the ONE_SIGNAL_SDK_DB database and onesignal-* keys) OneSignal, Inc. Runs our push notifications. It remembers whether you have been asked about notifications and your answer. If you allow notifications, it stores the ID that lets us send them to your browser. IndexedDB and local storage Until you clear your browser data or turn notifications off
OneSignalSDKWorker.js OneSignal, Inc., served from our site A service worker that receives and displays the notifications you have allowed, even when the site is not open. Service worker Until you turn notifications off or clear site data

Content from other websites

Our homepage shows Google reviews of our shops. The reviewers’ profile pictures load directly from Google. This sets no cookies, but your browser contacts Google to fetch the images, so Google receives your IP address.

Links to our social media pages or other websites take you to sites with their own cookie policies.

Our app

Our web app at app.whitevapeco.uk keeps you signed in, remembers your basket and your age check, and remembers when you have dismissed a message, using your browser’s local storage. These are strictly necessary for the app to work. The app uses OneSignal to send push notifications, and only if you allow them.

Changes to this policy

If we change the cookies we use, we will update this page and the date at the top. If a change needs your consent, we will ask you again through the banner.

Contact us

Questions about cookies or your privacy: email info (at) whitevapeco (dot) uk, phone 0330 380 0657, or write to White Vape Co, 81 Long Lane, Holbury, Southampton SO45 2ND.

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.